Acceptable Use Policy (AUP)

Effective Date: August 1, 2025
Company: PRAI Inc.
Website: prai.co
Contact Email: info@prai.co

1. Overview

This Acceptable Use Policy ("AUP") outlines rules and responsibilities for anyone using PRAI Inc.'s AI-powered marketing platform and related services (the "Services"). This policy is incorporated by reference into PRAI’s Terms of Service and applies to all users and their agents. We reserve the right to interpret and enforce this policy at our sole discretion.

To the maximum extent permitted by law, you waive any right to challenge PRAI’s interpretation or enforcement of this AUP. PRAI may update or revise this policy at any time, without notice. Continued use of the Services constitutes acceptance of any such modifications.

Use of the Services is a privilege, not a right. PRAI may suspend or terminate access at any time, for any reason, without liability.

By using the Services, you expressly and irrevocably waive any and all claims, causes of action, or rights to sue PRAI Inc., its affiliates, directors, officers, employees, or agents under any theory of law or equity, to the fullest extent permitted by applicable law.

To report violations of this policy, email info@prai.co. PRAI does not arbitrate disputes between users and third parties.

PRAI's decision not to enforce any part of this policy in a specific instance shall not be deemed a waiver of our rights.

2. Profile and Representation Requirements

You agree to:

• Use an accurate and legally authorized name in your profile or account.

• Ensure all branding, assets, and content reflect truthful representation.

• Maintain accurate business and contact details at all times.

If you use third-party service providers (e.g., marketing agencies, dev shops) to operate PRAI on your behalf, you must have a valid contract authorizing them to do so. PRAI reserves the right to audit such contracts and reject or suspend any agent or partner with a history of violations or noncompliance.

3. Privacy, Security & Data Use

You must:

• Provide a clear, comprehensive privacy policy.

• Limit personal data use strictly to explicitly disclosed purposes.

• Never collect or transmit sensitive personal data (e.g., SSNs, health data) without lawful justification and secure infrastructure.

You may not:

• Use PRAI for behavioral targeting, profiling, or segmentation without express user consent.

• Collect or infer data from users without their knowledge.

• Use device activity (online/offline) to trigger content or communication.

All data handling must comply with applicable laws including GDPR, CCPA/CPRA, and other relevant regional regulations.

4. Illegal Activities and Prohibited Content

You may not use PRAI Services to:

• Violate any applicable law or regulation.

• Promote, distribute, or engage in illegal activity.

• Engage in or facilitate human trafficking, child abuse, hate speech, terrorism, or harassment.

• Sell, advertise, or distribute weapons, controlled substances, counterfeit goods, or unauthorized financial services.

• Circumvent international sanctions, or violate export control laws.

Use of PRAI is prohibited by any individual or entity subject to U.S. export restrictions or international sanctions.

5. Impersonation, Misrepresentation & Misinformation

You may not:

• Use PRAI-generated content to impersonate individuals or organizations without disclosure.

• Falsely affiliate with people, brands, institutions, or governments.

• Withhold or misrepresent commercial terms, including costs, subscription models, or hidden fees.

• Publish or amplify disinformation, election interference, or scientifically inaccurate content that may cause public harm.

All content created or shared via PRAI remains your sole responsibility. PRAI disclaims all liability related to the accuracy, legality, or consequences of any such content.

6. Spam, Messaging, and Unauthorized Access

You may not:

• Send spam, phishing, or unsolicited promotions.

• Use PRAI to scrape, harvest, or repackage content at scale.

• Employ automated bots to exploit our platform or APIs.

You must:

• Clearly identify who is sending the message and why.

• Honor all opt-out requests promptly.

• Maintain accurate logs of consent, and allow revocation at any time.

7. Editorial & Technical Standards

All content must:

• Be written using correct grammar, punctuation, and spelling.

• Avoid gimmicks, shock tactics, obscenities, or misleading formatting.

• Be technically sound, viewable, and properly attributed.

Failure to meet these standards may result in removal without notice.

8. Restricted & Prohibited Content Categories

You may not use PRAI to create, promote, or distribute:

• Prohibited: Counterfeit goods, adult content, hate propaganda, weapons, malware, illicit financial instruments, political campaign material, medical claims without evidence, or unauthorized use of IP.

• Restricted (approval required): Alcohol, gambling, medical products, dietary supplements, crypto assets, or financial products.

Content in these categories must include required disclosures, comply with regional laws, and receive prior written approval from PRAI.

9. User Notice, Consent & Records

You must:

• Provide meaningful notice before initiating contact.

• Gain verifiable, affirmative consent for data use and messaging.

• Allow users to revoke consent at any time through a clear, frictionless mechanism.

Consent must be:

• Transparent and specific to the purpose.

• Freely given, not bundled with unrelated terms.

• Logged and stored for compliance verification.

All consent records must be centrally auditable upon request.

10. Enforcement, Suspension & Liability Waivers

PRAI reserves the right to:

• Immediately suspend or terminate access, content, or accounts without prior warning.

• Remove content, restrict features, or block services if violations are suspected.

• Report illegal activity to regulators or law enforcement as required.

To the fullest extent permitted by law:

• You waive any claim, action, or proceeding arising from PRAI’s enforcement of this policy.

• PRAI assumes no liability for user-generated content or consequences of user misuse.

• You agree to indemnify, defend, and hold harmless PRAI Inc., its officers, directors, employees, and agents from any third-party claims arising out of your content or conduct.

By submitting or generating content through PRAI Services, you grant PRAI Inc. a perpetual, royalty-free, worldwide license to use, store, modify, analyze, or reproduce such content for the operation and improvement of the Services.

PRAI may permanently ban repeat offenders or users involved in serious violations, and may share identifying details with other service providers or regulators as needed to prevent recurrence.

11. Arbitration & Legal Venue

Any dispute arising from this policy shall be resolved exclusively by final and binding arbitration under the rules of the American Arbitration Association. The governing law and legal venue shall be the State of Delaware. You waive any right to trial by jury or class action.

12. Government Use Restriction

Use of PRAI by government agencies, political campaigns, or state-affiliated entities is prohibited without prior written consent from PRAI Inc.

13. No Warranty

The Services are provided "as is" and "as available" without warranties of any kind. PRAI disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

14. Contact Us

To report abuse, violations, or misconduct:

PRAI Inc.
Email: info@prai.co