Privacy Policy

Effective Date: August 1, 2025
Contact Email: info@prai.co

1. Introduction

This Privacy Policy ("Policy") explains how PRAI Inc. ("PRAI," "we," "us," or "our") collects, uses, shares, and protects personal data. By accessing or using our services, you agree to this Policy. If you do not agree, discontinue use immediately.

Our services are designed to provide professional, AI-powered marketing support and automation. While our tools are powerful, users are responsible for final review and compliance of their content.

2. Data We Collect

We may collect:

  • Identifiers: Name, email

  • Company/Professional Info: Role, organization, website (if provided)

  • User Content: Campaign inputs, prompts, creative assets, metadata

  • Device Data: IP address, browser type, OS, screen resolution, interaction logs

  • Usage Data: Clicks, session durations, access paths

  • Cookies & Trackers: Session and persistent cookies, scripts, beacons

Do not submit sensitive data (e.g., health, political, racial, religious, biometric). We disclaim liability for such unauthorized submissions.

3. Use of Data

We use data to:

  • Deliver and improve PRAI’s services

  • Enable customer support and personalized features

  • Prevent fraud and abuse

  • Analyze usage for service optimization

  • Train AI tools (in anonymized and aggregated form)

  • Comply with legal obligations

  • Send marketing communications (only with consent)

You consent to limited automated processing and personalization for service functionality.

4. Cookies and Tracking Technologies

Cookies help us:

  • Authenticate and log in users

  • Maintain preferences and performance

  • Protect against fraud and abuse

  • Evaluate service usage

You may disable cookies via browser settings, though some features may be impacted.

5. Ownership and Use of Content

You retain ownership of the content you provide (e.g., marketing text, prompts, assets). By submitting it, you:

  • Grant PRAI Inc. a license to use, process, and store the content strictly for delivering and enhancing services

  • Acknowledge that anonymized data may be used to improve AI functionality

AI-generated outputs and improvements are proprietary to PRAI Inc., unless otherwise agreed in writing.

6. Data Sharing and Third Parties

We do not sell personal data.

We may share data with:

  • Service providers under contract (e.g., Stripe, AWS, analytics)

  • Regulators or authorities where legally required

  • Affiliates within our corporate structure

  • Successors in the event of a corporate transaction

  • Third parties with your explicit consent

We are not responsible for external third-party services accessed via integration.

7. International Data Transfers

Data may be processed outside your jurisdiction. We implement lawful safeguards such as Standard Contractual Clauses (SCCs) where applicable.

8. AI Training and Use

We use anonymized data to refine our AI models and service quality. Users acknowledge:

  • Final responsibility rests with them to verify AI outputs

  • PRAI does not guarantee the accuracy or regulatory compliance of generated suggestions

  • PRAI does not and cannot guarantee that any AI-generated outputs comply with advertising, consumer protection, privacy, or industry-specific regulations (e.g., financial, healthcare, legal sectors). Users are solely responsible for reviewing and validating all content for compliance before publication or use

9. Data Retention

  • User-submitted content: up to 10 years

  • Anonymized training data: retained indefinitely

  • Inactive accounts: retained as required for auditing or compliance

We reserve the right to retain any data as long as reasonably necessary for the establishment, exercise, or defense of legal claims, compliance with legal obligations, or preservation of audit trails. Retention is essential for accountability, fraud prevention, and long-term system reliability.

10. Your Rights

You may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent to non-essential processing

  • Object to certain uses (as permitted by law)

To exercise rights: email info@prai.co. Identity verification may be required.

Some rights may be restricted where data is retained for legal, security, or contractual obligations.

11. Security

PRAI uses industry-standard safeguards:

  • Encrypted data transmission

  • Access control systems

  • Role-based staff access

  • Real-time monitoring and breach detection

No system is immune to risk; use of the platform is at your own discretion.

12. Data Breaches

In the event of a breach:

  • Affected users will be notified where required

  • Relevant authorities will be informed

  • Remediation steps will be implemented promptly

13. Children’s Data

Our platform is intended for users 18 and older. We do not knowingly collect data from children. Improper submissions will be deleted.

14. User Responsibilities

PRAI is a professional marketing platform. Users must not:

  • Submit illegal or infringing material

  • Use scraping, reverse engineering, or unauthorized automation

  • Abuse platform resources or impersonate others.

Violations may result in suspension, termination, or legal consequences.

15. Limitation of Liability

You agree PRAI Inc. is not liable for:

  • Errors in AI-generated output

  • Delays, data loss, or indirect damages

  • User misuse or misapplication of outputs

  • Business losses, reputational harm, or compliance failures resulting from use of PRAI’s services or content

All services are provided "as-is" and "as available," without warranties of any kind, express or implied. PRAI disclaims all warranties including fitness for a particular purpose, non-infringement, and regulatory compliance.

You expressly waive any implied warranties or duties not explicitly stated herein, including those arising from usage of trade or course of dealing.

16. Legal Provisions

16a. Governing Law

This Policy is governed by the laws of the State of Delaware.

16b. Force Majeure

We are not liable for events beyond our control, including cyberattacks, disasters, or government action.

16c. Dispute Resolution

All disputes must be resolved individually. Class and collective actions are waived.

16d. Indemnity

You agree to defend and indemnify PRAI Inc. against claims arising from misuse or unlawful use of the platform.

This includes, but is not limited to, any regulatory investigations, claims of infringement, or third-party disputes related to your content, prompts, or use of the Services.

17. Changes to This Policy

We may modify this Policy at any time. Substantial changes will be communicated via platform notice or email. Continued use constitutes acceptance.

18. Contact

PRAI Inc.
Email: info@prai.co