Privacy Policy
Effective Date: August 1, 2025
Contact Email: info@prai.co
1. Introduction
This Privacy Policy ("Policy") explains how PRAI Inc. ("PRAI," "we," "us," or "our") collects, uses, shares, and protects personal data. By accessing or using our services, you agree to this Policy. If you do not agree, discontinue use immediately.
Our services are designed to provide professional, AI-powered marketing support and automation. While our tools are powerful, users are responsible for final review and compliance of their content.
2. Data We Collect
We may collect:
Identifiers: Name, email
Company/Professional Info: Role, organization, website (if provided)
User Content: Campaign inputs, prompts, creative assets, metadata
Device Data: IP address, browser type, OS, screen resolution, interaction logs
Usage Data: Clicks, session durations, access paths
Cookies & Trackers: Session and persistent cookies, scripts, beacons
Do not submit sensitive data (e.g., health, political, racial, religious, biometric). We disclaim liability for such unauthorized submissions.
3. Use of Data
We use data to:
Deliver and improve PRAI’s services
Enable customer support and personalized features
Prevent fraud and abuse
Analyze usage for service optimization
Train AI tools (in anonymized and aggregated form)
Comply with legal obligations
Send marketing communications (only with consent)
You consent to limited automated processing and personalization for service functionality.
4. Cookies and Tracking Technologies
Cookies help us:
Authenticate and log in users
Maintain preferences and performance
Protect against fraud and abuse
Evaluate service usage
You may disable cookies via browser settings, though some features may be impacted.
5. Ownership and Use of Content
You retain ownership of the content you provide (e.g., marketing text, prompts, assets). By submitting it, you:
Grant PRAI Inc. a license to use, process, and store the content strictly for delivering and enhancing services
Acknowledge that anonymized data may be used to improve AI functionality
AI-generated outputs and improvements are proprietary to PRAI Inc., unless otherwise agreed in writing.
6. Data Sharing and Third Parties
We do not sell personal data.
We may share data with:
Service providers under contract (e.g., Stripe, AWS, analytics)
Regulators or authorities where legally required
Affiliates within our corporate structure
Successors in the event of a corporate transaction
Third parties with your explicit consent
We are not responsible for external third-party services accessed via integration.
7. International Data Transfers
Data may be processed outside your jurisdiction. We implement lawful safeguards such as Standard Contractual Clauses (SCCs) where applicable.
8. AI Training and Use
We use anonymized data to refine our AI models and service quality. Users acknowledge:
Final responsibility rests with them to verify AI outputs
PRAI does not guarantee the accuracy or regulatory compliance of generated suggestions
PRAI does not and cannot guarantee that any AI-generated outputs comply with advertising, consumer protection, privacy, or industry-specific regulations (e.g., financial, healthcare, legal sectors). Users are solely responsible for reviewing and validating all content for compliance before publication or use
9. Data Retention
User-submitted content: up to 10 years
Anonymized training data: retained indefinitely
Inactive accounts: retained as required for auditing or compliance
We reserve the right to retain any data as long as reasonably necessary for the establishment, exercise, or defense of legal claims, compliance with legal obligations, or preservation of audit trails. Retention is essential for accountability, fraud prevention, and long-term system reliability.
10. Your Rights
You may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent to non-essential processing
Object to certain uses (as permitted by law)
To exercise rights: email info@prai.co. Identity verification may be required.
Some rights may be restricted where data is retained for legal, security, or contractual obligations.
11. Security
PRAI uses industry-standard safeguards:
Encrypted data transmission
Access control systems
Role-based staff access
Real-time monitoring and breach detection
No system is immune to risk; use of the platform is at your own discretion.
12. Data Breaches
In the event of a breach:
Affected users will be notified where required
Relevant authorities will be informed
Remediation steps will be implemented promptly
13. Children’s Data
Our platform is intended for users 18 and older. We do not knowingly collect data from children. Improper submissions will be deleted.
14. User Responsibilities
PRAI is a professional marketing platform. Users must not:
Submit illegal or infringing material
Use scraping, reverse engineering, or unauthorized automation
Abuse platform resources or impersonate others.
Violations may result in suspension, termination, or legal consequences.
15. Limitation of Liability
You agree PRAI Inc. is not liable for:
Errors in AI-generated output
Delays, data loss, or indirect damages
User misuse or misapplication of outputs
Business losses, reputational harm, or compliance failures resulting from use of PRAI’s services or content
All services are provided "as-is" and "as available," without warranties of any kind, express or implied. PRAI disclaims all warranties including fitness for a particular purpose, non-infringement, and regulatory compliance.
You expressly waive any implied warranties or duties not explicitly stated herein, including those arising from usage of trade or course of dealing.
16. Legal Provisions
16a. Governing Law
This Policy is governed by the laws of the State of Delaware.
16b. Force Majeure
We are not liable for events beyond our control, including cyberattacks, disasters, or government action.
16c. Dispute Resolution
All disputes must be resolved individually. Class and collective actions are waived.
16d. Indemnity
You agree to defend and indemnify PRAI Inc. against claims arising from misuse or unlawful use of the platform.
This includes, but is not limited to, any regulatory investigations, claims of infringement, or third-party disputes related to your content, prompts, or use of the Services.
17. Changes to This Policy
We may modify this Policy at any time. Substantial changes will be communicated via platform notice or email. Continued use constitutes acceptance.
18. Contact
PRAI Inc.
Email: info@prai.co